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Our executive team

Our executive team

Brendan Hill
Chief Executive

Brendan has a psychiatric nursing background and has worked in mental health for nearly 30 years in both statutory and non-statutory sectors. In addition to leading Concern Group, he provides third sector representation and expertise on a number of local, regional and national strategic forums focused on cross-sector development of health and social care. He has extensive experience in mental health service development and working in partnership with NHS organisations and multi-agency consortia. Brendan looks to develop ideas and share learning with colleagues from a range of backgrounds and agencies. Whilst having a clear focus on the mental health and wellbeing agenda, he is keen to support service innovation and development for wider system change to improve the lives of the people we serve.

Claire Farnell
Director of People and Communications

Claire joined us in April 2014, having previously worked in senior HR management roles both in the public and private sectors. She has significant HR experience, particularly within the areas of change management, employee relations, and workforce planning and resourcing. Claire is passionate about employee engagement and wellbeing, and since commencing in her role has initiated a number of projects to further develop and enhance these areas.

Jo Powell
Director of Corporate Services and Business Transformation

Jo is a Chartered Accountant (ICAEW) and has spent the last 17 years in a variety of finance and organisational change roles across the UK. Her background includes audit and corporate finance services (mergers, disposals, and fundraising) for private and public sector organisations. Jo has significant experience assisting public and third sector organisations to achieve efficiencies, attract funding, and effect successful business transformation. Jo enjoys embedding the values of Concern Group in her work and leading teams to provide a fantastic customer experience for the users of our service.

Liam Gilfellon
Director of Service Development and Programmes

Liam has 20 years of experience working within the third and statutory sectors. He has held a range of strategic and service development roles, developing and delivering new services for a number of voluntary sector organisations. He has led on strategic development programmes at both regional and national levels for PCTs, SHAs and the Department of Health, including leading on the roll-out of Improving Access to Psychological Therapies services across the North East of England. Liam is a PRINCE2 and MSP practitioner with specific skills in programme management within the health sector.

Richard Carlton-Crabtree
Director of Insight Healthcare Services

Richard joined Insight Healthcare in 2008, holding roles in service management and business development before becoming Associate Director in 2013. Richard, supported by the service management teams, now has overall responsibility for the delivery and performance of all Insight’s services. His particular focus is ensuring that Insight maintains high clinical standards, making careful use of funding and resources so that commissioners receive value for money and Insight’s services are providing more help to more people for the benefit of the populations we serve. Prior to joining Insight, Richard trained as an economist and worked in the public sector with the Ministry of Defence and the Home Office.

Sahreen Safdar
Director of Finance

Sahreen has extensive experience of leading financial strategies in third sector organisations. She has a particular interest in improving existing processes and systems, while managing and embracing change in the constantly-moving environment of the voluntary sector. Sahreen is responsible for leading our finance team, delivering high-quality financial management and control processes, ensuring the security of our current finances, and the future financial planning of Concern Group.

Scott Vigurs
Director of Mental Health Concern Services

Scott has a mental health nursing background and has worked in the sector since 1991. He has worked in both the statutory and non-statutory sectors across a range of clinical, practice development, and managerial roles. Scott has considerable experience in the management of people and the strategic development of an expanding organisation in the wider context of best practice. Scott is values-driven, evidence-focused, and is passionate about designing services that help people with compassion and humility.

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