Who can use the service?
Everyone goes through difficult times, but sometimes our problems affect our day-to-day lives and we feel that we can’t cope. If you are in this situation, you are not alone.
Insight talking therapies is a free and confidential service, commissioned by the NHS and is available to anyone aged 18 and above and registered with a Bassetlaw GP.
How do I arrange an appointment?
You can self-refer to our service in the following ways:
- Fill in the online form
- Call us – 0300 300 0033 (local rate)
- Email us – email@example.com
- Ask your GP for a referral
Once we have received the referral, a member of the administration team will contact you to arrange an appointment. Please note that it is our usual policy to withhold telephone numbers when we call you.
Where does the therapy take place?
Insight Healthcare provides services face-to-face therapies throughout Bassetlaw, and some therapy can also be provided over the telephone if this is more convenient for you. Face-to-face consultations are carried out in GP surgeries and various health and community venues throughout Bassetlaw.
Information for GPs
- Insight referral form (doc, 248 kB)
- Service Providers Decision Tree (doc, 74 kB)
- Advice for talking therapy clients (doc, 243kB)
Telephone: 0300 300 0033
If you are unable to keep yourself safe, or in case of emergency, you should contact your GP, local Accident & Emergency, or call 999.
- Monday to Thursday: 8.00am-8.00pm
- Friday: 8.00am-5.00pm
- Saturday: 9.00am-1.00pm
Any emails or voicemail messages received on a working day will be dealt with as soon as possible. Those received outside of these times will be responded to as soon as possible the next day.
On the rare occasion that someone wishes to make a complaint, please see our Comments, Concerns, and Complaints leaflet (PDF, 1MB).