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Bassetlaw Talking Therapies


Due to the coronavirus (COVID-19) outbreak, with immediate effect and until further notice: all assessments will take place over the phone, therapy sessions will take place over the phone and/or via Skype, and group sessions have been paused. We apologise for the inconvenience, but this measure is essential to minimise social contact and ensure the safety of our clients and our staff.  

Who can use the service?

Everyone goes through difficult times, but sometimes our problems affect our day-to-day lives and we feel that we can’t cope. If you are in this situation, you are not alone.

Insight talking therapies is a free and confidential service, commissioned by the NHS and is available to anyone aged 18 and above and registered with a Bassetlaw GP.

How do I arrange an appointment?

You can self-refer to our service in the following ways:

  • Call us – 0300 300 0033 (local rate)
  • Ask your GP for a referral

Once we have received the referral, a member of the administration team will contact you to arrange an appointment. Please note that it is our usual policy to withhold telephone numbers when we call you.

Where does the therapy take place?

Insight Healthcare provides services face-to-face therapies throughout Bassetlaw, and some therapy can also be provided over the telephone if this is more convenient for you. Face-to-face consultations are carried out in GP surgeries and various health and community venues throughout Bassetlaw.

Information for GPs

Contact information

Telephone: 0300 300 0033

If you are unable to keep yourself safe, or in case of emergency, you should contact your GP, local Accident & Emergency, or call 999.

Opening hours: Monday to Friday, 8.00am-5.00pm
Appointment hours: Monday to Friday, 9.00am-4.00pm (last appointment starts at 4.00pm)

Any emails or voicemail messages received on a working day will be dealt with as soon as possible. Those received outside of these times will be responded to as soon as possible the next day.

Refer yourself to our service

Please note this online referral form is not for use by professionals or support organisations. Such referrals should be made by via an agreed referral form or by letter; with evidence of recent assessment and recommendations.

By submitting this form, you consent to your information being shared with Insight Healthcare. This information is handled confidentially, in accordance with the Data Protection Act 2018. Read our full privacy notice.

Can we contact you via the address given?*

Can we contact you via the email given?*

Can we send you text messages on this number?*

Can we leave a voicemail on this number?*

Can we send you text messages on this number?*

Can we leave a voicemail on this number?*

Insight will usually contact you by telephone on a number that is withheld, unless it is made clear that you do not wish to be contacted this way.

This can be requested from your GP surgery if you do not already know it.

Is an interpreter required?*

(500 characters remaining)

Please note, to submit this form successfully you must select 'Yes' on at least one of the contact options above.

Any emails which are received from 9am to 5pm on a working day will be dealt with as soon as practically possible on the following working day. In the event of an emergency, if you are unable to keep yourself safe, you should contact your GP or call 999.

Concern Group partners