Who can use the service?
Everyone goes through difficult times, but sometimes our problems affect our day-to-day lives and we feel that we can’t cope. If you are in this situation, you are not alone.
Insight talking therapies is a free and confidential service, commissioned by the NHS, and is available to anyone aged 18 and over (or aged 16 and over and not in full-time education) and living in Darlington.
How do I arrange an appointment?
You should contact your GP to request a referral to Insight talking therapies. Once we have received the referral, a member of the administration team will contact you to arrange an appointment. Please note that it is our usual policy to withhold telephone numbers when we call you.
Where does the service take place?
Insight Healthcare provides face-to-face therapy in GP surgeries throughout Darlington. The therapy can also be provided over the telephone, if this is more convenient for you.
Tel: 0300 555 0222 (local rate)
If you are unable to keep yourself safe, or in case of emergency, you should contact your GP, local Accident & Emergency, or call 999.
- Monday to Friday: 9.00am–5.00pm
Any emails received between 9.00am and 5.00pm on a working day will be dealt with as soon as possible. Outside of these hours your email will be dealt with as soon as possible the following working day. This service is closed on bank holidays.
On the rare occasion that someone wishes to make a complaint, please see our Comments, Concerns, and Complaints leaflet (PDF, 1MB).