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Kent Talking Therapies

Kent

Please note that our COVID-19 (coronavirus) safety measures include:

  • All assessments take place over the phone
  • Therapy sessions will take place over the phone, via Skype, or online
  • Group sessions have been paused

We apologise for the inconvenience, but this measure is essential to minimise social contact and ensure the safety of our clients and our staff. Click to read the full details of our measures.

Who can use the service?

Everyone goes through difficult times; sometimes our problems affect our day-to-day lives and we feel that we can’t cope. If you are in this situation, you are not alone.

Insight talking therapies is a free and confidential service, commissioned by the NHS, and is available to:

  • Anyone aged 17+ who lives in East Kent
  • Anyone aged 18+ who lives in Dartford, Gravesham, Swanley, or Swale

Download a leaflet about our services:

How do I arrange an appointment?

Please fill in the self-referral form below, or you can ask your GP for a referral.

Once we have received the referral, a member of the administration team will contact you to arrange an appointment. Please note that it is our usual policy to withhold telephone numbers when we call you.

Where does the therapy take place?

Insight Healthcare provides services face-to-face, on the telephone, and via Skype. Face-to-face consultations are carried out at a variety of venues throughout Kent.

Other useful resources

Contact information

Tel: 0300 555 5555 (local rate)
Email: kent@insighthealthcare.org

We are not a crisis service. In the event of an emergency, if you are unable to keep yourself safe, you should do one of the following:

  • Contact your GP
  • Call the local NHS crisis team on 0300 222 0123 (24/7 support)
  • Call the Samaritans on 116 123 (free, 24/7 telephone support)
  • Text SHOUT to 85258 (free, 24/7 support via text)
  • Call Mental Health Matters on 0800 107 0160

Opening hours:

  • Monday – Friday: 9.00am-5.00pm

Any calls or emails which are received between 9.00am and 5.00pm on a working day will be dealt with as soon as possible; outside of these hours your email will be dealt with as soon as possible the following working day.

Appointments are available Monday to Friday during working hours.

Refer yourself to our service

Please note this online referral form is not for use by professionals or support organisations. Such referrals should be made by via an agreed referral form or by letter; with evidence of recent assessment and recommendations.

Please note, we may not be the most appropriate service to support you. You do not need to complete this form. Please contact your GP, who will advise you and make a referral to the correct service.

Can we contact you via the address given?*

Please be aware that a clinician will call you to discuss your referral. The call will show as a withheld number. If we can’t speak to you, it may result in your referral not being processed. If we can’t contact you, we will contact your GP.

Can we text you on this number?

Can we leave a voicemail on this number?

Can we leave a voicemail on this number?

Can we contact you via the email given?

Insight will usually contact you by telephone on a number that is withheld, unless it is made clear that you do not wish to be contacted this way.

This can be requested from your GP surgery if you do not already know it.

Do you need an interpreter?*

Have you had any contact with any other mental health services in the past 12 months?*

If yes, please tick all that apply:

Are you pregnant?*

Have you given birth within the last 12 months?*

Are you a military veteran?*

Please tick any of the following common issues which are the reason for your referral: *

Please note, to submit this form successfully you must select 'Yes' on at least one of the contact options above.

Concern Group partners