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Kent Talking Therapies

Kent

Who can use the service?

Everyone goes through difficult times; sometimes our problems affect our day-to-day lives and we feel that we can’t cope. If you are in this situation, you are not alone.

Insight talking therapies is a free and confidential service, commissioned by the NHS, and is available to anyone aged 18+ and living in Kent.

Download a leaflet about the service:

How do I arrange an appointment?

You can self-refer to our service in the following ways:

Once we have received the referral, a member of the administration team will contact you to arrange an appointment. Please note that it is our usual policy to withhold telephone numbers when we call you.

Where does the therapy take place?

Insight Healthcare provides services face-to-face and on the telephone; telephone appointments are arranged so that we can phone you at a convenient time for you. The face-to-face consultations are carried out in GP surgeries and various health and community venues throughout Kent.

Contact information

Tel: 0300 555 5555 (local rate)
Email: kent@insighthealthcare.org

Insight Healthcare does not provide a crisis service. In the event of an emergency, if you are unable to keep yourself safe, you should contact your GP, local Accident & Emergency or call 999.

Opening hours:

  • Monday – Thursday: 9.00am-5.30pm
  • Friday: 9.00am-5.00pm

Any calls or emails which are received between 9.00am and 5.00pm on a working day will be dealt with as soon as possible; outside of these hours your email will be dealt with as soon as possible the following working day.

Appointments are available Monday to Friday during working hours. We also offer some flexibility within Kent for evening and weekend appointments.

On the rare occasion that someone wishes to make a complaint, please see our Comments, Concerns, and Complaints leaflet (PDF, 1MB).

Refer yourself to our service

Can we contact you via the address given?*

Can we contact you via the email given?*

Can we send you text messages on this number?*

Can we leave a voicemail on this number?*

Can we send you text messages on this number?*

Can we leave a voicemail on this number?*

Insight will usually contact you by telephone on a number that is not withheld, unless it is made clear that you do not wish to be contacted in this way.

This can be requested from your GP surgery if you do not already know it.

Is an interpreter required?*

(500 characters remaining)

Any emails which are received from 9am to 5pm on a working day will be dealt with as soon as practically possible on the following working day. In the event of an emergency, if you are unable to keep yourself safe, you should contact your GP or call 999.

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