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Nottingham Talking Therapies


Please note that our COVID-19 (coronavirus) safety measures include:

  • All assessments take place over the phone
  • Therapy sessions will take place over the phone and/or via Skype
  • Group sessions have been paused

We apologise for the inconvenience, but this measure is essential to minimise social contact and ensure the safety of our clients and our staff. Click to read the full details of our measures.

Who can use the service?

Everyone goes through difficult times; sometimes our problems affect our day-to-day lives and we feel that we can’t cope. If you are in this situation, you are not alone.

Insight talking therapies is a free and confidential service, commissioned by the NHS, and is available to anyone aged 18+ and living in Nottingham City.

How do I arrange an appointment?

Please fill in the self-referral form below, or you can ask your GP for a referral.

Once we have received the referral, a member of the administration team will contact you to arrange an appointment. Please note that it is our usual policy to withhold telephone numbers when we call you.

Where does the therapy take place?

We can provide therapy in a venue that is convenient and local to you – we can offer face to face meetings in a range of community venues as well as GP surgeries. We are also able to offer telephone therapy where this is convenient.

Employment support service

We also offer free, confidential employment support for people who are accessing talking therapies from us. Our Employment Advisers can help if you are:

  • Unemployed and seeking new opportunities
  • Employed and want to change job
  • Experiencing problems at work, such as unfair treatment, discrimination, or bullying
  • Facing redundancy
  • Looking for careers advice or thinking of a career change
  • Struggling to get the right support at work

Download our employment support leaflet (PDF, 2MB) or speak to your therapist if you would like to know more.

Contact information

Tel: 0300 555 5582 (local rate)
Email: east.midlands@insighthealthcare.org

We are not a crisis service. In the event of an emergency, if you are unable to keep yourself safe, you should do one of the following:

– Call the local NHS crisis team on 0300 300 0065 (24/7 support)
– Call the Samaritans on 116 123 (free, 24/7 telephone support)
– Text SHOUT to 85258 (free, 24/7 support via text)
– Contact your GP

Opening hours

  • Monday to Thursday: 8.00am-8.00pm (self-referral line open 8.00am-6.00pm)
  • Friday: 8.00am-5.00pm (self-referral line open 8.00am-4.00pm)

Any emails received during our open hours will be dealt with as soon as possible. Outside of these hours, your email will be dealt with as soon as possible the following working day.

Refer yourself to our service

Please note this online referral form is not for use by professionals or support organisations. Such referrals should be made by via an agreed referral form or by letter; with evidence of recent assessment and recommendations.

Please note, we may not be the most appropriate service to support you. You do not need to complete this form. Please contact your GP, who will advise you and make a referral to the correct service.

Can we contact you via the address given?*

Please be aware that a clinician will call you to discuss your referral. The call will show as a withheld number. If we can’t speak to you, it may result in your referral not being processed. If we can’t contact you, we will contact your GP.

Can we text you on this number?

Can we leave a voicemail on this number?

Can we leave a voicemail on this number?

Can we contact you via the email given?

Insight will usually contact you by telephone on a number that is withheld, unless it is made clear that you do not wish to be contacted this way.

This can be requested from your GP surgery if you do not already know it.

Do you need an interpreter?*

Have you had any contact with any other mental health services in the past 12 months?*

If yes, please tick all that apply:

Are you pregnant?*

Have you given birth within the last 12 months?*

Are you a military veteran?*

Please tick any of the following common issues which are the reason for your referral: *

Please note, to submit this form successfully you must select 'Yes' on at least one of the contact options above.

Concern Group partners