Who can use the service?
Everyone goes through difficult times; sometimes our problems affect our day-to-day lives and we feel that we can’t cope. If you are in this situation, you are not alone.
Insight talking therapies is a free and confidential service, commissioned by the NHS, and is available to anyone aged 17 and over and living in Peterborough.
How do I arrange an appointment?
You can self-refer to our service in the following ways:
- Fill in the online form
- Call us – 0300 555 0888 (local rate)
- Email us – firstname.lastname@example.org
- Ask your GP for a referral
Once we have received the referral, a member of the administration team will contact you to arrange an appointment. Please note that it is our usual policy to withhold telephone numbers when we call you.
Where does the therapy take place?
The therapy may be provided in your local GP surgery or at another venue convenient for you. Therapy can also take place over the telephone or online where that is suitable and convenient. Insight Healthcare has therapists with a range of different training and specialist skills so that we can provide the appropriate support for your particular needs.
Tel: 0300 555 0888
If you are unable to keep yourself safe, or in case of emergency, you should contact your GP, local Accident & Emergency department, or call 999.
- Monday, Thursday, and Friday 9.00am-5.30pm
- Tuesday and Wednesday 9.00am-7.30pm
Outside of these hours, you can leave a message on our voicemail or send us an email and we will get back to you as soon as possible the next working day.
On the rare occasion that someone wishes to make a complaint, please see our Comments, Concerns, and Complaints leaflet (PDF, 1MB).