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Peterborough Talking Therapies

Peterborough

Who can use the service?

Everyone goes through difficult times; sometimes our problems affect our day-to-day lives and we feel that we can’t cope. If you are in this situation, you are not alone.

Insight talking therapies is a free and confidential service, commissioned by the NHS, and is available to anyone aged 17 and over and living in Peterborough.

How do I arrange an appointment?

You can self-refer to our service in the following ways:

Once we have received the referral, a member of the administration team will contact you to arrange an appointment. Please note that it is our usual policy to withhold telephone numbers when we call you.

Where does the therapy take place?

The therapy may be provided in your local GP surgery or at another venue convenient for you. Therapy can also take place over the telephone or online where that is suitable and convenient. Insight Healthcare has therapists with a range of different training and specialist skills so that we can provide the appropriate support for your particular needs.

Contact information

Tel: 0300 555 0888
Email: peterborough@insighthealthcare.org

If you are unable to keep yourself safe, or in case of emergency, you should contact your GP, local Accident & Emergency department, or call 999.

Opening hours:

  • Monday, Thursday, and Friday 9.00am-5.30pm
  • Tuesday and Wednesday 9.00am-7.30pm

Outside of these hours, you can leave a message on our voicemail or send us an email and we will get back to you as soon as possible the next working day.

On the rare occasion that someone wishes to make a complaint, please see our Comments, Concerns, and Complaints leaflet (PDF, 1MB).

Refer yourself to our service

Please note this online referral form is not for use by professionals or support organisations. Such referrals should be made by via an agreed referral form or by letter; with evidence of recent assessment and recommendations.

Can we contact you via the address given?*

Can we contact you via the email given?*

Can we send you text messages on this number?*

Can we leave a voicemail on this number?*

Can we send you text messages on this number?*

Can we leave a voicemail on this number?*

Insight will usually contact you by telephone on a number that is not withheld, unless it is made clear that you do not wish to be contacted in this way.

This can be requested from your GP surgery if you do not already know it.

Is an interpreter required?*

(500 characters remaining)

Any emails which are received from 9am to 5pm on a working day will be dealt with as soon as practically possible on the following working day. In the event of an emergency, if you are unable to keep yourself safe, you should contact your GP or call 999.

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