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Tees Talking Therapies

Tees

Who can use the service?

Everyone goes through difficult times; sometimes our problems affect our day-to-day lives and we feel that we can’t cope. If you are in this situation, you are not alone.

Insight talking therapies is a free and confidential service, commissioned by the NHS, and is available to anyone aged 16 and over living in the Tees area, including: Middlesbrough, Hartlepool, Stockton, Redcar, and Cleveland.

How do I arrange an appointment?

You can self-refer to our service in the following ways:

Once we have received the referral, a member of the administration team will contact you to arrange an appointment. Please note that it is our usual policy to withhold telephone numbers when we call you.

Where does the service take place?

Insight Healthcare provides services face-to-face throughout Tees and some therapy can be provided over the telephone, if this is more convenient for you. Face-to-face consultations can be carried out at our offices in central Middlesbrough, at GP surgeries, and various health and community venues throughout the area.

Further information

Tel: 0300 555 0555 (local rate)
Email: tees@insighthealthcare.org

If you feel you are unable to keep yourself safe, or there is an emergency, please contact your GP or call 999.

Opening hours

  • Monday – Friday: 9.00am-5.30pm

We will deal with your message or email as soon as possible. For those received outside of working hours, we will contact you as soon as possible the next working day.

On the rare occasion that someone wishes to make a complaint, please see our Comments, Concerns, and Complaints leaflet (PDF, 1MB).

Refer yourself to our service

Can we contact you via the address given?*

Can we contact you via the email given?*

Can we send you text messages on this number?*

Can we leave a voicemail on this number?*

Can we send you text messages on this number?*

Can we leave a voicemail on this number?*

Insight will usually contact you by telephone on a number that is not withheld, unless it is made clear that you do not wish to be contacted in this way.

This can be requested from your GP surgery if you do not already know it.

Is an interpreter required?*

(500 characters remaining)

Any emails which are received from 9am to 5pm on a working day will be dealt with as soon as practically possible on the following working day. In the event of an emergency, if you are unable to keep yourself safe, you should contact your GP or call 999.

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