Who can use the service?
Everyone goes through difficult times; sometimes our problems affect our day-to-day lives and we feel that we can’t cope. If you are in this situation, you are not alone.
Insight talking therapies is a free and confidential service, commissioned by the NHS, and is available to anyone aged 16 and over living in the Tees area, including: Middlesbrough, Hartlepool, Stockton, Redcar, and Cleveland.
How do I arrange an appointment?
You can self-refer to our service in the following ways:
- Fill in the online form
- Call us – 0300 555 0555 (local rate)
- Email us – firstname.lastname@example.org
- Ask your GP for a referral
Once we have received the referral, a member of the administration team will contact you to arrange an appointment. Please note that it is our usual policy to withhold telephone numbers when we call you.
Where does the service take place?
Insight Healthcare provides services face-to-face throughout Tees and some therapy can be provided over the telephone, if this is more convenient for you. Face-to-face consultations can be carried out at our offices in central Middlesbrough, at GP surgeries, and various health and community venues throughout the area.
Tel: 0300 555 0555 (local rate)
If you feel you are unable to keep yourself safe, or there is an emergency, please contact your GP or call 999.
- Monday – Friday: 9.00am-5.30pm
We will deal with your message or email as soon as possible. For those received outside of working hours, we will contact you as soon as possible the next working day.
On the rare occasion that someone wishes to make a complaint, please see our Comments, Concerns, and Complaints leaflet (PDF, 1MB).