IMPACT on Teesside is a partnership between Insight Healthcare, Alliance Psychological Services, Middlesbrough & Stockton Mind, and Tees Esk and Wear Valley Foundation Trust (TEWV). The website can be found at www.impactonteesside.com
Please note that our COVID-19 (coronavirus) safety measures include:
- All assessments take place over the phone
- Therapy sessions will take place over the phone and/or via Skype
- Group sessions have been paused
We apologise for the inconvenience, but this measure is essential to minimise social contact and ensure the safety of our clients and our staff. Click to read the full details of our measures.
Who can use the service?
Everyone goes through difficult times; sometimes our problems affect our day-to-day lives and we feel that we can’t cope. If you are in this situation, you are not alone.
IMPACT is a free and confidential service, commissioned by the NHS, and is available to anyone aged 16 and over living in the Tees area, including: Middlesbrough, Hartlepool, Stockton, and Redcar and Cleveland.
How do I arrange an appointment?
Please fill in the self-referral form below, or you can ask your GP for a referral.
Once we have received the referral, a member of the administration team will contact you to arrange an appointment. Please note that it is our usual policy to withhold telephone numbers when we call you.
Where does the service take place?
IMPACT provides services face-to-face throughout Tees and some therapy can be provided over the telephone, if this is more convenient for you. Face-to-face consultations can be carried out at our offices in central Middlesbrough, at GP surgeries, and various health and community venues throughout the area.
Tel: 01642 573924
We are not a crisis service. In the event of an emergency, if you are unable to keep yourself safe, you should do one of the following:
– Call the local 24/7 NHS crisis team on 01642 524 714 (Stockton), 01642 838 300 (Redcar), or 01429 285 858 (Hartlepool)
– Call the Samaritans on 116 123 (free, 24/7 telephone support)
– Text SHOUT to 85258 (free, 24/7 support via text)
– Contact your GP
- Monday – Friday: 9.00am-5.30pm
We will deal with your message or email as soon as possible. For those received outside of working hours, we will contact you as soon as possible the next working day.