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Talking Together Wirral Talking Therapies

Talking Together Wirral

Please note that our COVID-19 (coronavirus) safety measures include:

  • All assessments take place over the phone
  • Therapy sessions will take place over the phone and/or via Skype
  • Group sessions have been paused

We apologise for the inconvenience, but this measure is essential to minimise social contact and ensure the safety of our clients and our staff. Click to read the full details of our measures.

About Talking Together Wirral

Everyone goes through difficult times, but sometimes our problems affect our day-to-day lives and we feel that we can’t cope. If you are in this situation, you are not alone.

Talking Together Wirral (TTW) is a free and confidential service, commissioned by the NHS, and is available to anyone aged 16+ and is registered with a GP in the Wirral, UK.

TTW is delivered by Insight Healthcare and supported by:

  • Cheshire and Wirral Partnership NHS Foundation Trust
  • Age UK Wirral
  • Involve Northwest
  • Cruse Bereavement Care Wirral
  • Open Door Centre
  • Wirral’s GP Federations

 

How do I arrange an appointment?

Please fill in the self-referral form below, or you can ask your GP for a referral.

Once we have received the referral, a member of the administration team will contact you to arrange an appointment. Please note that it is our usual policy to withhold telephone numbers when we call you.

Where does the therapy take place?

Your therapy might be provided at our premises, your local GP surgery, or at another venue convenient to you. It can also take place over the phone or online, if appropriate.

Other useful resources

Contact information

Call: 0151 649 1859
Email: info@talkingtogetherwirral.org

We are not a crisis service. If you are unable to keep yourself safe, please contact the local 24/7 NHS crisis line on 0300 303 3972, where staff will support and signpost you to the most appropriate team. You should call 999 or go to A&E if you have an immediate, life-threatening emergency requiring mental or physical health assistance.

Opening hours
Monday to Friday: 9.00am-5.00pm

Any emails received during our open hours will be dealt with as soon as possible. Outside of these hours, your email will be dealt with as soon as possible the following working day.

Refer yourself to our service

Please note this online referral form is not for use by professionals or support organisations. Such referrals should be made by via an agreed referral form or by letter; with evidence of recent assessment and recommendations.

Please note, we may not be the most appropriate service to support you. You do not need to complete this form. Please contact your GP, who will advise you and make a referral to the correct service.

Can we contact you via the address given?*

Please be aware that a clinician will call you to discuss your referral. The call will show as a withheld number. If we can’t speak to you, it may result in your referral not being processed. If we can’t contact you, we will contact your GP.

Can we text you on this number?

Can we leave a voicemail on this number?

Can we leave a voicemail on this number?

Can we contact you via the email given?

Insight will usually contact you by telephone on a number that is withheld, unless it is made clear that you do not wish to be contacted this way.

This can be requested from your GP surgery if you do not already know it.

Do you need an interpreter?*

Have you had any contact with any other mental health services in the past 12 months?*

If yes, please tick all that apply:

Are you pregnant?*

Have you given birth within the last 12 months?*

Are you a military veteran?*

Please tick any of the following common issues which are the reason for your referral: *

Please note, to submit this form successfully you must select 'Yes' on at least one of the contact options above.

Concern Group partners